and so Homemark hits us…
by Stii
You’ve probably heard this a lot lately, since Homemark came to Twitter. There are horror stories of how Homemark abuse customers.
At first I thought what a load of bullshit! Nobody can simply do that and get away with it, right? WRONG! They are ruthless. Here is what happened to us.
We got a pamphlet thing with our Multichoice magazine about last year some time. This pamphlet said you can get one of those crappy blow-up mattresses for free if you order it. Since we do get visitors often and often do need these kind of things, my wife decided to go for it. At the same time, she saw they advertised some ceramic baking dishes and ordered that, which she paid for by credit card.
Last week, out of the blue, her credit card gets debited for R348.95 by Homemark. No explanation. No details whatsoever. Nothing. Now, I’m not one to jump to conclusions, so we tried to contact them and find out whether someone used our card fraudulently. Someone could have skimmed her card, as it so often does happen, and used it. HAH! We might as well have phoned Telkom. It is of NO use trying to figure out what happened.
We had to phone the bank, cancel the card and get a new card issued. What a bloody mission. We were requested by the bank to lay a charge of fraud with our bank, so it does sound that this happens quite frequently. Oh well, I’m not very optimistic that anything concrete will come from all this, so here is some sound advice:
DO NOT UNDER ANY CIRCUMSTANCES DEAL WITH HOMEMARK
Simple advice that will go a long way and save you plenty of trouble.
As if those awfull commercials isn’t enough…
Dude, the scary part of those awful commercials are the fact they work!
If they scam everyone in SA just once, they make a killing.
Good luck with the criminal charges, they will probably just get a fine and continue with what they were doing or the person who took the money will just be fired and promoted to a new position.