world is a world where the best possible use is made of digital technologies.
India is transforming into digitally empowered country. It’s an initiative
taken by the Honourable Prime Minister Narendra Modi aiming to integrate
government departments and the people of India. Main objective of digital India
is to make the various services available to citizens electronically by
reducing paper work. Digital India is the result of various innovation and
technological advancement .These transform the lives of Indian in several ways
and will empower the society in a better manner. Highpoints of this paper are the
different challenges faced by the Digital India Programme and how government is
trying to overcome those challenges. It also describes the different opportunities
of the programme for the people of the country.
Keywords – Digital India, Knowledge Economy,
initiative also includes plan to connect rural areas with high speed internet
networks. It is an initiative to transform the country into digitally empowers
knowledge economy. The programme weaves together a large number of ideas and
thought into a single, comprehensive vision so that each of them is seen a part
of larger goal. It is coordinated by Deity, implemented by the entire
government- both at the centre and state. Electronic commerce refers to wide
range of online business activities for products and services8. E-commerce is
the use of electronic communications and digital information processing
technology in business transactions to create, transform and redefine
relationships for value creation between organizations and individuals.
the concept of digital India
discuss the visions of digital India
explain the challenges faced by the digital India programme
study the impact of digital India on the Indian society
though India is known as a powerhouse of software, the availability of
electronic government services to citizens is still comparatively low. The
National e-Governance Plan approved in 2006 has made a steady progress through
Mission Mode Projects and Core ICT Infrastructure, but greater thrust is
required to ensure effective progress in electronics manufacturing and
e-Governance in the country. The Digital India vision provides the
intensified impetus for further momentum and progress for this initiative and
this would promote inclusive growth that covers electronic services, products,
devices, manufacturing and job opportunities. India in the 21st Century must
strive to meet the aspirations of its citizens where government and its
services reach the doorsteps of citizens and contribute towards a long-lasting
positive impact. The Digital India Programme aims to transform India into
a digitally empowered society and knowledge economy by leveraging IT as a
growth engine of new India.
Vision of Digital
Prime Minister Shri Narendra Modi has intended the ‘Digital India’ programme to
transform India into a digitally empowered society and a knowledge economy. The
Programme symbolizes the Government of India’s vision for connecting and
empowering 125 crore citizens; creating unprecedented levels of transparency
and accountability in governance; and leveraging technology for quality
education, health care, farming, financial inclusion and empowering citizens.
Under the ‘Digital India’ Programme, technology will play a central role to
achieve easy, effective and economical governance.
‘Digital India’ Programme was presented to the Union Cabinet on 20th August,
2014 and was formally launched by Hon’ble Prime Minister on 1st July, 2015. The
programme is centred around three key areas, namely, Digital Infrastructure to
every citizen, Digital services & governance on demand and Digital
empowerment of citizens.
The vision areas
of Digital India:
Infrastructure as Utility to Every Citizen:
High speed internet as a core utility shall be made
available in all Gram Panchayats.
Cradle to grave digital identity – unique,
lifelong, online and authenticable.
Mobile phone and Bank account would enable
participation in digital and financial space at individual level.
Easy access to a Common Service Centre within their
Shareable private space on a public Cloud.
Safe and secure Cyber-space in the country.
Governance and Services on Demand:
Seamlessly integrated across departments or jurisdictions
to provide easy and a single window access to all persons.
Government services available in real time from
online and mobile platforms.
All citizen entitlements to be available on the
Cloud to ensure easy access.
Government services digitally transformed for
improving Ease of Doing Business.
Making financial transactions above a threshold,
electronic and cashless.
Leveraging GIS for decision support systems and
Digital Empowerment of Citizens:
Universal digital literacy.
All digital resources universally accessible.
All Government documents/ certificates to be
available on the Cloud.
Availability of digital resources / services in
Collaborative digital platforms for participative
Portability of all entitlements for individuals
through the Cloud.
Digital India Programme
The Government of India hopes to achieve
growth on multiple fronts with the Digital India Programme. Specifically, the
government aims to target nine ‘Pillars of the Digital India’ that they
identify as being:
Broadband Services – It provides for incremental coverage of broadband services in
gram panchayats over a span of three years at a cost of Rs. 32,000 crore under
the guidance of Department of Telecommunications (DoT). It also provides for
building up of a national information infrastructure with the guidance of
Mobile connectivity – Another important objective is to
provide universal access to mobiles, improve mobile connectivity and increase
mobile network penetration at a cost of 16,000 crores and under the DoT’s
Access – DI also aims to
establish service centres in rural areas through a National Rural Internet
Mission and in post offices thus ensuring easy public access to internet and
other digital services.
E-governance – The government aims to simplify
procedures and reduce bureaucratic hurdles by using IT for a variety of
purposes such as maintaining electronic databases, registering grievances
against public officials etc.
E-kranti – This provides for electronic
delivery and digitisation of records etc. for a multitude of services such as
education, healthcare, dispensing justice, educating farmers, forming plans,
increasing financial inclusion etc. DI will continue in the footsteps of the
National e-governance Plan with respect to implementation of these.
information – Use technology
to proactively engage with citizens through social media, emails, messages etc.
Also, build portals that provide people easy access to relevant information
electronics – DI aims to bring
down India’s electronics imports to zero by 2020 through adopting a variety of
measures aimed at boosting domestic manufacturing
IT Jobs– Creation of skilled workforce in the
area of IT. Improve capacity-building and provide training so that a suitable
workforce is built
Early harvest programmes – Envisions converting all government
greetings into e-greetings. Development of an IT platform for mass messaging
and biometric attendance for all government employees is also being developed.
Digital India Programme
The service was launched as an important facility to store crucial
documents like Voter ID Card, Pan Card, BPL Card, Driving License, education
certificates, etc. in the cloud.
The portal works as an online platform to engage citizens in
governance through a “Discuss”, “Do” and “Disseminate” approach.
This initiative would enable users to digitally sign a document
online using Aadhaar authentication.
Bharat Mission mobile app
The app will enable organizations and citizens to access
information regarding the cleanliness drive and achieve the goals of the
This initiative aims at making the scholarship process easy. From
submitting the application, verification, sanction and disbursal to end
beneficiary, everything related to government scholarships can be done on this
single portal online.
Online Registration System under this initiative enables people to
avail services like online registration, payment of fees and appointment,
online diagnostic reports, checking on the availability of blood online,
This initiative will involve digitization of data and records on a
large scale in the country to make easy and quick access to them possible.
Under this initiative, a high-speed digital highway will connect
all 250,000 gram panchayats of the country. This is the world’s largest rural
broadband project using optical fibre.
Development of high speed BSNL Wi-Fi hotspots throughout the
country is yet another initiative to improve digital connectivity in the country.
Launched by BSNL, this service will replace 30-year old telephone
exchanges to manage all types of services like voice, data, multimedia and
other types of communication services.
The fund will be set up to support the manufacturing of electronics
products that would help create new jobs and reduce import. The funds will
promote innovation, research and product development to create a resource pool
within the country.
of Excellence on Internet of Things (IoT)
In partnership with NASSCOM, DeitY and ERNET
in Bangalore, Centre of Excellence will enable rapid adoption of IoT technology
and encourage a new growth strategy. IoT will help the citizens in services
like transport system, parking, electricity, waste management, water management
and women’s safety to create smart cities, smart health services, smart
manufacturing and smart agriculture, etc.
are in every sector right from policy making, changing the work flow up to changing
the mentality of the government officers. It is technological change within the
most diversified nation. Few of them have been listed below:
are in every sector right from policy making, changing the work flow up to
changing the mentality of the government officers. It is technological change
within the most diversified nation. Few of them have been listed below
High level of digital illiteracy: Digital illiteracy is prevalent
in most of the towns and villages in India. Cities have adopted digitalization
but limited to certain extent. Full-fledged digitalization is cashless
transaction on daily basis, use of internet services to get government
certificates. This requires administration changes, Taxation changes and change
in public mentality. So it’s a team work which includes citizen’s
responsibility and support to the new system
remote areas: It is a mammoth
task to have connectivity with each and every village, town and city. The
problem of connectivity is a complex issue because every state has different
laws pertaining to its execution. Also it is challenging for the central
authorities to make a database where such huge information can be stored.
Compatibility with centre
state databases: Every state
has different internet protocols because every state is diversified.
Diversified not only in the sense of religion but also in language. Hence
software compatibility with the centre is a crucial issue. Information shall be
Cyber Crime: There is cyber threat all over the
globe and digital India will not be any exception. Hence we need a strong anti-cybercrime
team which maintains the database and protects it round the clock
Inter Departmental Coordination: Within the government there are
various departments which should be integrated. Integration has technical
as well as corporate issue. Corporate in the sense self-ego of the officers and
staff of our government services are hurdle in the change. Also the middle man
policy will be eliminated completely because of digital India; hence there will
be imminent resistance from the working staff.
Though there are resources with India but there is a huge capital cost which is
to be invested and the fruits of the investment will be received after few
Net neutrality: The issue is still on the table and
we are blindly following the digital India. Net neutrality is must and we
should make sure that digital India without net neutrality would be a great
blow to entrepreneurs and citizens of India.
Changing the mind-set: This point will come into picture
when you have allocated the required resources and material but when it comes
to implementing them, most of them will be hesitant to change. People are
accustomed with years of same of practice that they are not ready to change.
Exchange of information: The information stored should also
be used by other government offices. For example police, surveillance and other
security issues can be easily resolved with digital India but its coordination
is a mammoth task. It is not only a technological question but also deals with
the question of privacy and security.
Overcome all these
barriers, we need to find some remedies
1. Some new programs may be needed for
1. Digital India Programme should have a
training centre in each state to create awareness of DIP and to help enhancing
2. Encourage youth to make effective use
of Digital India Programme.
3. Government should organise some
workshops or seminar to aware people about various services of digital India
4. Advertisement of the policies of DIP on
Books, pen, TV, newspapers etc. so that people could aware about the
5. Every educational institute should
arrange a mandatory lecture about digital India to enhance the policies of DIP
6. Provide a help centre in each state to
solve public issues.
7. Print the booklets of e-Services with
picture and distribute to each home for awareness.
8. There is a need to the villages into
smart economic centres that connect farmers directly to e-Markets to know the
well price of crops.
India program is a leading programme by Government of India to enhance the
connectivity and technological opportunities. It is a vision to transform Nation
into digitally empowered Nation with knowledge economy. Being transformative
that is to realize IT (Indian Talent) + IT (Information Technology) = IT
a great effort taken by Modi Government to develop India. Though Digital India
is facing some problems and government is trying its level best to overcome that
obstacle. Digital India has a great impact on civilians of India. All the
citizen of India should work together in to shape the knowledge economy of the
nation, So that more employment prospects will open for the youth which will
lift up the nation’s growth.